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651.647.0111 | 1.800.547.9444 - toll free
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651.647.0111 | 1.800.547.9444 - toll free
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651.647.0111 | 1.800.547.9444 - toll free
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651.647.0111 | 1.800.547.9444 - toll free
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651.647.0111 | 1.800.547.9444 - toll free
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Customer Service
You don't buy lighting very often, so we're here to help.
Whether it's lighting a whole house, or just a single fixture, we take pride in giving superior service.
Our customer service department is available to assist in-store or by telephone during normal business hours, or via email anytime.
 CustomerService@Creative-Lighting.com
Store Hours:
Monday & Thursday: 9:00 AM - 8:00 PM
Tuesday, Wednesday & Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Closed Sundays
Note; All times are CST
Telephone
651.647.0111
1.800.547.9444 - toll free
651.647.9170 - Fax
No Hassle Return and Exchange Policy
We want to make sure you're happy. If you are not satisfied with any Creative Lighting product for
any reason, we are pleased to accept your returns. However, please note the following:
We accept merchandise returns within 30 days of receipt date.
Products eligible for return must be new, unused, unaltered and contain all original product packaging.
Fixtures with cut wires, missing parts, missing glass or damage are not returnable.
Special order items are subject to a 25% restocking charge.
Your return must be shipped prepaid in order for us to accept it. If the error is ours, please contact customer service for shipping procedures.
Please view our Terms & Conditions for more details.
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